Overview

8x8 Virtual Office Desktop (VOD) allows you to answer or end calls, and mute or adjust volume, using controls on your headset. This feature is designed for VOD users with Plantronics USB wired or wireless headsets or speakerphones who need to take calls from anywhere in their home or office. 

Requirements

  • Windows XP SP3 or later.
  • Compatible Plantronics USB headsets or speakerphones:
    • Blackwire 300, 435, 500, 700 Series 
    • Calisto 240, 620, 800 Series
    • Savi 400, 700 Series
    • Voyager Legend UC
    • Full List

Setup

  1. Plug a compatible USB headset or speakerphone into your Windows PC.
  2. Log in to Virtual Office Desktop.
  3. Go to Settings > Audio & Video > Headset Call Control and verify your USB headset or speakerphone is shown next to Device:
  4. When a phone call is received, you should hear ringing in your headset or speakerphone and can answer the call by pressing the device's Call button.
  5. Pressing the device's Volume and Mute buttons should adjust the Virtual Office Desktop audio levels accordingly. 
  6. Pressing the device's Call button should hang up the call.