8x8 enables enterprises to seamlessly connect across clouds, embed and customize communications into business workflows, and connect intelligently to share data with lines of business applications.

What does 8x8 natively integrate with?

Virtual Office: 8x8 has advanced integration with Salesforce, Zendesk, and NetSuite for call logging, and workflow. In addition, 8x8 has advanced analytics for Salesforce. 8x8 has click-to-dial integration with Microsoft Outlook; the browsers Internet Explorer, Mozilla, Firefox, Skype for Business; and Desk.

Virtual Contact Center: 8x8 has multi-channel, screen pop, and activity log integration with Salesforce, Zendesk, and NetSuite. 8x8 has click-to-dial with Salesforce and NetSuite (out of the box), and Microsoft Dynamics and Zendesk (using the click-to-dial API).

What if I want to integrate with something else?

8x8 has partnered with an app developer to significantly extend our integrations reach. If you are interested in integrating your 8x8 services with any of the below, please contact your 8x8 sales representative or account manager, or simply dial 1-866-879-8647.