Q: When I join a meeting, I see a Join Audio pop-up with two icons - Phone and Computer. What do they mean?

A: The Join Audio pop-up allows user to quickly decide whether to join audio with their computer (i.e., computer speakers) or with a phone (i.e., a softphone, deskphone, or mobile phone).

  • If the Computer icon is selected, audio will come through the user's computer speakers (or a headset connected to the computer).
  • If the Phone icon is selected, the user will have access to a menu through which he or she can type a number to be called at, or can select pre-set numbers that the user has set up in their Virtual Office desktop app under Settings > My Profile > My Phone Number(s).