8x8 Internet Fax Supported File Types
- .pdf (recommended)
Outbound fax attempts using Virtual Office Desktop or Online fail. After two to three minutes, the following error is received: Internal Conversion Error.
One or more of the following is likely to be the case:
Please note that 8x8 Virtual Office faxing also has the current limitations:
If you are familiar with working with digital signatures, a simple workaround is to remove the digital signature(s) and instead insert a signature image in the PDF on the appropriate line(s). Otherwise, proceed below for a detailed fix. This fix assumes a Windows environment. Click to download Adobe Reader.
Note: It may take some extra time to prepare and send the fax, especially if the attachment is large.