Overview

SAML is a method of authentication and authorization used to confirm user identity for logging in to various services. Companies using Identity Management Systems such as Okta, OneLogin, Ping Identity, and Microsoft ADFS require their employees to be able to authenticate to 8x8 services using their company username instead of an 8x8 username. 8x8 services support SAML 2.0 and Google OAuth Federated Single Sign-On (SSO). Configuring SSO can simplify the login process for your 8x8 end users.


To configure SSO in Account Manager

Note: This process requires administrative privileges in Account Manager.

  1. Log in to Account Manager.
  2. Go to Accounts > Single Sign On.
  3. Check the box next to Single Sign On and select SAML or Google, depending on the SSO method you intend to use..
    • To allow users to log in with either SSO or their 8x8 username: Check both the boxes for 8x8 Username and Password and Single Sign On.
    • To force all users to use only SSO for logging into 8x8 services: Uncheck the box for 8x8 Username and Password.
  4. Click Save.

For more information, see Virtual Office SAML and Google SSO Configuration.