If your phone or adapter has already been activated for service with 8x8 and/or is running on UC4.0 firmware or later (Polycom), you will not be able to use the manufacturer’s default password to access the administrator settings of your phone. Instead, please access Account Manager to download a helpful spreadsheet of extension information, including assigned device admin passwords (column U).

If your phone or adapter has not yet been activated for service (or has been factory reset and not re-activated) and is also running on firmware earlier than UC4.0 (Polycom), you should be able to use the manufacturer’s default admin password.

Aastra Phones

  • 54321
  • 22222

Cisco Phones

  • 198y9w9y891
  • 654123

Cisco SPA 2102 Adapter

  • 8kappX!g

Cisco SPA 122 Adapter

  • MAC Password

Polycom IP Phones on non-UC4.0+ Firmware

  • 456
  • MAC Password

Wireless Polycom KIRK/Spectralink Phones

  • kws300default phone passwords

Spectralink Base

  • ip600

Yealink Phones

  • admin