Logging in to the 8x8 Support Knowledge Base

The 8x8 Support Knowledge Base is accessible through our Unified Login platform. This links your Virtual Office or Virtual Contact Centre login credentials to the Support Knowledge Base. A special icon for the Support Knowledge Base displays in your 8x8 services panel, and you can click the icon to visit the Support Knowledge Base.


To log in to the 8x8 Support Knowledge Base

  1. Go to https://support.8x8.com/uk.
  2. At the top right of any page, click 8x8 Login.
  3. On the login screen, enter your Virtual Office or Virtual Contact Centre username and password.
  4. Click Login. If you cannot remember your password, please click Help on the Login screen and follow these instructions to reset your password, then return to Step 1.