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8x8 Support

8x8 Salesforce Integration: v3.1 Documentation (Maestro Platform)


As of May 30, 2019, 8x8 released the v3.1 Salesforce integration for 8x8 Work and Contact Center, which operates on the new Maestro service platform.

Please see our documentation linked below for further information.


Applies To

8x8 Work and/or Contact Center integration with Salesforce.


Online documentation help documentation for agents and administrators can be found in the following guides:

This knowledge base also contains the following guide to installing and configuring the integration for Work or Contact Center:

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