Sameroom Terms and Definitions
Sameroom provides chat relay services between chat rooms, for a range of chat service applications.
Below is a glossary of terms and their definitions that you might see associated with your Sameroom service.
|8x8 Team Messaging||8x8 Team Messaging allows the user to create chat rooms in 8x8 Work (Desktop or Mobile) and connect those rooms to internal or external chat rooms.
|Account||An Account in Sameroom is a chat application that has been authenticated to connect to your Sameroom service.
|Bot||The Sameroom bot is an app added to your chat service when you add that service as an Account in Sameroom. This allows you to create portals and connect-codes, and create tubes between rooms in your chat applications.
For 8x8 Team Messaging, the bot is automatically added to your 8x8 X Series service when it is provisioned for Sameroom access.
|Bridgebot||A bridgebot is a special app that effectively allows you to use Sameroom with chat services that cannot be added as Accounts in Sameroom, meaning Skype, Telegram, and GroupMe.
|Code||A code is a time-limited, 5-character string used to create a new Sameroom tube.
NOTE: Standalone Sameroom Enterprise accounts are no longer being offered.
|Format||Format governs the way your chat messages are displayed when they're posted in your Sameroom-connected chat applications.|
|Health Status||The Sameroom Status page displays the current operational connection status of supported chat service applications.|
|Hush||When the Hush command [^^^] is placed before a chat message, Sameroom will ignore all tube connections when the message is posted. This keeps a single message confined to the room it's posted in.
|Integrations||Integrations are chat services supported by Sameroom.
|Manage||From the Sameroom Manage page, you can make changes to the tubes and portals you've assigned to your service.
Note that this does not apply to 8x8 Team Messaging accounts.
|Map||Map is a Sameroom command that provides the status of your tube network, as well as a link to a graphical representation of those tube connections.
|Plan||A Plan is your Sameroom service subscription.
Note that this does not apply to 8x8 Team Messaging accounts, which already have Enterprise Sameroom service applied at no extra charge.
|Portals||Portals are another method of connecting rooms together with tubes, similar to Codes, except that a permanent URL is generated instead of a short-term code.
|Roomcoin||Roomcoin is a reserved administrative feature that allows additional tubes to be added to a Sameroom service without changing the service plan.
Note that roomcoin cannot be purchased, and is distributed at 8x8's discretion, usually for demo purposes.
Note that this does not apply to 8x8 Team Messaging accounts, which have no tube limitations.
|Settings||Settings is a Sameroom service management option that users will see when they log into the admin console at https://sameroom.io.
|Tubes||Tubes are the most critical part of Sameroom. Each end of a "tube" connects one chat room with another, so that messages posted to one room will automatically appear in the other.
- Sameroom: Common Questions and Answers
- Sameroom: Chat Service Limitations and Known Issues
- Sameroom: Logging In to Your Sameroom Account
- Sameroom: Managing Your Account
- Sameroom: Sameroom Commands
- Sameroom: How to add the Skype Bridgebot to your Contacts
- Sameroom: Supported and Unsupported Chat Services