Handling 8x8 Work for Mobile Calls over Cellular Service Last updated Save as PDF Share Share Tweet Share Loading...For faster support help, start a chat!Looking for user guides and product manuals? Click here!PrevNext Objective To enable Mobile Assist in order to use Cellular Data (minutes) instead of Mobile Data (WiFi or 3G/4G) if internet coverage is unreliable. Applies To Work for Mobile Cellular Data Mobile Data Procedure If both cellular data and mobile data are active, calls will automatically use cellular data. iPhone In Work for Mobile, tap Profile Icon. Towards the bottom of the next screen, tap Settings. Under Data and Network Options tap Use Carrier Minutes. If your mobile number is not already set up in 8x8 Work for Mobile, tap Set to set up your number. Toggle for Incoming and/or Outgoing calls. When Outgoing calls is toggled On, you'll see an additional option: Ask me before calling. Toggle this option on or off. Android In Work for Mobile, tap the Profile Icon. Towards the bottom of the next screen, tap Settings. Tap Data and Network Options. Tap Use Carrier Minutes. Toggle for Incoming and/or Outgoing calls. When Outgoing calls is toggled On, you'll see an additional option: Ask me before calling. Toggle this option on or off. Additional Information For calls in progress, you can perform a transfer from your Work for Mobile service directly to your cell phone.