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8x8 Support

Express Licenses No Longer Able to Send Business SMS and MMS

Applies To

  • Express License holders
  • SMS


Starting November 1, 2022, 8x8 Express licenses will no longer be able to send Business SMS and MMS.

With this change, now might be a good time to consider additional communication capabilities to support your future growth. By upgrading your Express licenses to 8x8 X Series, you'll get features like business SMS/MMS, unlimited calling to select countries, fax, voicemail transcription, integrations with business applications, call queuing, analytics, and more.

To upgrade to X Series and enable SMS messaging, email As a thank you for staying with 8x8 a 20% loyalty discount will be applied.

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