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8x8 Support

Unable to Join Meeting Audio on Windows 10 in 8x8 Express


You are unable to join meeting audio in 8x8 Work Desktop on a Windows device.

Applies To

  • 8x8 Work Desktop
  • Windows 10
  • Win32 apps


Ensure that microphone permissions are enabled.

  1. Go to Start > Settings > Privacy > Microphone.
  2. Allow microphone access for 8x8 Work.


Audio may fail to start if the user has not been granted microphone permissions in Windows 10.


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