If a Ring Group has no activity, will it be included in the Ring Groups Summary report?
- Analytics for 8x8 Work
- Ring Groups Summary
- Ring Groups
The Ring Groups Summary Report will not generate line entries for Ring Groups that do not have activity during the selected time frame. This is the correct behavior for the Ring Groups Summary Report.
This is different from the legacy Ring Group Summary report that used to show the information for Ring Groups with no calls.