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8x8 Support

Billing Call Log, Group by Direction

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Objective

Differentiate between Inbound and Outbound calls on the Billing Call Log

Applies To

  • 8x8 Work

Procedure

  1. Select Edit for the relevant report

8x8 Platform Analytics Edit Report

  1. Click on the direction Metric

8x8 Platform Analytics Edit Direction

  1. Enable, the Group by this option

8x8 Platform Analytics Edit Direction Group by this

  1. Save