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8x8 Support

How to Add Filtering for the Extensions Summary Report

Objective

Filtering data in the Extensions Summary report to only show results for specific sites and departments. 

Applies To

  • Analytics for 8x8 Work

Procedure

  1. Log in to Analytics for 8x8 Work.
  2. Click Call Report > Extension Summary.
  3. Click the Calendar to set the date.

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4. Click the Search bar to bring up the filters.

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5. Select the Sites or Departments filter you would like to add and click Search.

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