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8x8 Support

How to authenticate for using Analytics for 8x8 Work API


Analytics for 8x8 Work API authentication.

Applies To

  • Analytics for 8x8 Work APIs


  1. Open Admin Console from your 8x8 Application Panel and navigate to API Keys icon.
  2. Click on Create App button
  3. Select Analytics for 8x8 Work and input the name you want for the app.
  4. Click Save. This will generate a Key and a Secret. The Key value will be the 8x8-apikey header.


  1. Obtain the access token by calling the oauth/token endpoint:


  1. In the Authorization tab, set the Type to No Auth.  
  2. In the Headers, use the 8x8-apikey created earlier and Content-Type as application/x-www-form-urlencoded.
  3. In the Body, add the username and password for a user with access to Analytics for 8x8 Work. 

The access_token will be used in data requests for the available API endpoints, in the header Authorization with the value Bearer <access_token>.


Additional Information

For more information regarding the authentication, endpoints available, and parameters, check the documentation at the following link: