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8x8 Support

Only 10 extensions are visible in the extension summary report in Analytics for 8x8 Work

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Symptom 

Only 10 extensions are visible in the extension summary report in Analytics for 8x8 Work.

Applies To 

  • Analytics for 8x8 Work

Resolution 

  1. Log in to Analytics for 8x8 Work.
  2. Click Call Report > Extension Summary
  3. Click Filter.
  4. Adjust Number of Extensions to the appropriate amount. Number of Extensions.PNG

Number of Extensions can range from 10 to 2,000.