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8x8 Support

Why do all users not appear in the To suggestions list for Schedule Report Emails?

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Applies To

  • Analytics for 8x8 Work
  • Schedule Report Emails

analyticsScheduleReportEmailsToField.png

Answer

The "To" list pre-populates with all the users linked to the PBX in 8x8 Admin Console, AND that have logged in to Analytics for 8x8 Work in the past and visited one of the new report pages (Call Detail Records, Extension Summary, Company Summary, Ring Groups Summary).

Additional Information

You can type in an email address not in the suggestions list and have them receive the report.