How to Identify Which 8x8 Data Center Was Used for Calls
Where can I find out which 8x8 Data Center has been used for calls in Analytics for 8x8 Work?
- Analytics for 8x8 Work
- Log in to Analytics for 8x8 Work.
- Go to Call Quality Detail report.
- Find the information on Route Location and RouteIP column.
Note: This may or may not be 100% accurate at times. If you wish to double-check the location, find the Route IP and compare it with our datacenters subnets IPs to know the route location of the call. See X Series Technical Requirements for a list of IP Addresses.