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8x8 Support

How to View the Extension Summary Chart in Analytics for 8x8 Work


View Extension Summary Chart and download the report.


The new Extension Summary shares many of the same enhancements as Company Summary, such as:

  • Improved date picker
  • Easier access to multi-pbx reporting
  • Integrated call detail - Call Records or Call Legs
  • Interactive charting
  • Addition of first name and last name of the extension user

Applies To

  • Analytics for 8x8 Work


  1. Log in to Analytics for 8x8 Work.
  2. Select Call Report > Extension Summary.
  3. Under Extension table view click the extension number.

The Extension Summary Chart, Call Detail Record is available as well as the option to download Extension Summary Report.