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8x8 Support

Maximum Number of Records Displayed on Call Detail Records

Applies To

Analytics for 8x8 Work

Answer

You have the ability to access all of your Call Detail Records (CDR) data in one report. You can search and access the entire set of call detail records without any upper limit, and filters are applied to the entire results set.

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Note: Previously, there was a limit to 20,000 record limit on screen and in downloaded reports.