Use Call Detail Record to Check Recording Status of a Call
Check call recording status for a specific call.
- Analytics for 8x8 Work
- Log in to Analytics for 8x8 Work.
- Navigate to the Call Detail Records Report.
- Use the Date Picker to narrow the time to make it easier to find the desired call. ( Call Legs (Simplified) mode preferred)
- Click Customize table and add Record Service to the report and click Save.
- Click Search.
The Record Service column will indicate one of two values
- Record service on - The call was recorded and recording is available.
- N/A - The call recording is not available for that call.