Failed to Access Your Microphone Error

Symptom

When you join an 8x8 Meeting, you see the message in yellow: "Failed to access your microphone".

In the Meeting settings, under the Devices, the microphone shows, "Permission not granted".

Applies To

• 8x8 Meet
• Google Chrome

Resolution

Allow 8x8 Meetings to access the microphone in Chrome settings.

1. Go to the meeting site 8x8.vc.
2. Click the Lock icon in the address bar.
   
3. Select Site settings.
4. Under Privacy and security locate Microphone.
5. Select Allow.