Webcam Showing Black Screen When Multiple Cameras Are Present
Symptom
Meeting showing black screen when a user has multiple webcams present.
Applies To
- 8x8 Meet
Resolution
On Windows, open the Device Manager.
- Disable the cameras that the user doesn't want to use.
- Restart Work for Desktop to refresh the camera list.
- Test the meeting.
Additional Information
This is only a solution when the in-meeting camera picker is not solving the issue.