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8x8 Support

Unable to Join Meetings Audio from Phones with Video Camera


When attempting to manually dial into a 8x8 Work Meeting and enter Meeting ID from a phone with a connected video camera, you encounter a busy signal and the call drops.

Applies To

  • 8x8 Work Meetings
  • Phones with connected video cameras

Work Around

Use your computer, a cell phone, or a desk phone without a camera attached to join meeting audio in the interim. 

See the 8x8 Work Meetings documentation for all meeting audio options.


This issue is currently under investigation and being addressed by our engineers for a fix as soon as possible. 

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