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8x8 Support

Using End-to-End Encryption in a 8x8 Work Meeting


Set up End-to-End Encryption for an 8x8 Work Meeting. This is available for meetings joined via browser (all browsers that have support for WebRTC Insertable Streams), 8x8 Meet Web app, 8x8 Meet Desktop app, and Work for Desktop starting with v 7.0.

Applies To

  • Work for Desktop
  • 8x8 Meet



All meeting participants should join the meeting prior to encryption then enter the key. Users who join in and do not enter the key will only hear static noise and be unable to participate in the meeting.

Encrypt a meeting

  1. Enter a Meeting.
  2. Click Security options.
  3. Click Set key.
  4. Enter an encryption key.

Encrypted meetings have a green padlock symbol to indicate that is encrypted. Screen Shot 2020-08-13 at 2.20.06 PM.png


While a meeting is encrypted, the following features are not available.

  • Recording 
  • Youtube live streaming 
  • Transcriptions
  • Dialing in by number.

Decrypt a meeting

  1. Click Security options.
  2. Erase the key.
  3. Click Set key.

The meeting is now decrypted.


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