What are the user actions after enabling 8x8 Video Meetings?
Applies To
- 8x8 Video Meetings
- Virtual Office Desktop
- Virtual Office Mobile
Answer
This is dependent on the version of Virtual Office Desktop and Virtual Office Mobile installed. Please refer to the tables below.
Virtual Office Desktop
| Virtual Office Desktop Version | 8x8 Video Meetings Supported | Behavior/user action needed after 8x8 Video Meetings is enabled |
|---|---|---|
| 5.8 to 5.9 | No | When trying to join/host a meeting “Meetings is no longer available” will be displayed. |
| 6.0 to 6.2 | No | The Meetings tab will no longer be available. |
| 6.3 | Yes | Log out and log back in. |
| 6.4+ | Yes | No action needed - 8x8 Video Meetings will automatically appear the next time they click on Meetings. |
Virtual Office Mobile
| Virtual Office Mobile Version | 8x8 Video Meetings Supported | Behavior/user action needed after 8x8 Video Meetings is enabled |
|---|---|---|
| 7.X and earlier with do not auto-update | No | When trying to join/host a meeting “Meetings is no longer available” will be displayed. |
| 8.0+ | Yes | No action needed - 8x8 Video Meetings will automatically appear the next time they click on Meetings. |
What about the desktop calendar integration?
8x8’s calendar integration will continue to work with 8x8 Video Meetings. It is recommended to reload the calendar application or web pages to ensure the calendar add-in or extension is updated.