SMS Feature Unavailable in 8x8 Admin Console for a Temporary Phone Number
Why doesn't SMS work when I have a temporary local phone number?
Why doesn't SMS work when my phone number is "pending" port process?
- 8x8 Admin Console
When a temporary number is assigned to a user license (X2 and above), the SMS feature is not provisioned for that user until the port-in process has completed.
Once the port-in process is completed, SMS will work with the new port-in number.
- For X2 license and up, please see this article for additional information.
- For Non-Toll-Free Numbers, please see this article for additional information.