Emergency Service Not Available for This Address Error in Admin Console
When adding or editing a site address in 8x8 Admin Console, you receive an error that reads, "Emergency service is not available for this address."
- Admin Console
- Log in to Admin Console.
- Select Sites.
- To the right of the affected site, select Edit (pencil icon).
- If you are editing the existing address, first try adding a new address instead.
- If the error persists, contact 8x8 support for assistance.
Some addresses are not available in the E911 directory and need to be manually added.