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8x8 Support

How to Set Up Sites in 8x8 Admin Console


To set up a Site in 8x8 Admin Console.

In 8x8 Admin Console, a site is representative of the location of your business. Your sites come pre-configured, based on the information provided at the time of purchase. However, you can create additional sites as needed.

If you want to create a site with a Main Line Number, you must first claim a phone number so that it can be selected for your site.

Applies To

  • 8x8 Admin Console
  • Sites


  1. Log in to 8x8 Admin Console.
  2. Click Sites.
  3. Click Create Site.
    CM- Create Site-600x88.png
  4. Enter your Site Name.
  5. Enter a Site Code. This is the extension that will be used to dial the site for cross-site dialing.
  6. Click the Address drop-down and select New Address.
  7. Select the Language and Time Zone for your site.
  8. If desired, enter the name or number of your site's Receptionist and select their name and extension number from the drop-down. Your receptionist can be a user, Call Queue, or Ring Group.
  9. Set the Main Line Number for this site. This is only required if you wish to make calls using your site extension, or if you want to set up your Main Number for all users belonging to the site.
  10. Optional: If you want all your site users to have the Main Number and Caller ID Name for their outbound caller ID, click the toggle next to Set Main Number as Caller ID for all Users Belonging to this Site. The toggle turns blue when this feature is enabled.
  11. Optional: Select the Calling Country from the drop-down. This will determine the numbering plan for your site.
  12. Click Save.
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