Cloud Storage Service API Callrecordingsource Object Type Fails to Download
Symptom
Cloud storage service API callrecordingsource object type fails to download.
Applies To
- Cloud Storage Service API
Resolution
Use only the object types callrecording for 8x8 Work recordings and callcenterrecording for Contact Center recordings shown in the API's documentation.
Cause
This is expected behavior. The callrecordingsource object type is not intended for use to download and is generated during the recordings post-processing for 8x8 internal use.