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8x8 Support

8x8 Frontdesk Away From Desk Does Not Route Calls When Turned On

Symptom

8x8 Frontdesk Away from Desk button does not route calls when turned on.

Applies To

  • 8x8 Frontdesk

Resolution

  1. Go to 8x8 Frontdesk.
  2. Go to Calls/Directory.
  3. Turn on the 8x8 Frontdesk Away from Desk on the lower left side.
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