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8x8 Support

How to Enable Email Notifications for E911


This article will show you how to set up email notifications for when a user dials 911 from their 8x8 phone system.


IMPORTANT: Email notifications for 911 calls are available only for sites in US & Canada.

Applies To

  • Admin Console
  • Sites


  1. Login to Admin Console.
  2. Click Sites.
  3. Click the Edit (pencil) icon to the right of the site you wish to add the email notifications to. 
  4. Scroll down to the Emergency section.
  5. In the text box under E911 Notification Emails, type in the email address you want E911 Notification emails sent to.
    • Additional email addresses can be added. Just press the space bar after each complete email address to begin adding another.
  6. Click Save.


Additional Information

  • For more information on Kari's Law, please see the FCC's website
  • Notifications only apply to US and Canada.
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