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8x8 Support

Setting Caller ID for Emergency Services


The Caller ID for emergency services can be set in 8x8 Admin Console.

Applies To

  • 8x8 Admin Console


  1. Log in to 8x8 Admin Console.
  2. Click Company.
  3. Navigate to Emergency Display Name.
  4. Select Internal Caller ID or External ID.
    Screen Shot 2020-11-12 at 11.44.35 PM.png

    At this time, the External ID option is available to US customers only.

  5. Click Save.
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