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8x8 Support

How to Enable 8x8 Frontdesk for a User


Enable a user for 8x8 Frontdesk. 

Important-Icon.png An X4 license is required to enable 8x8 Frontdesk.

Applies To

  • 8x8 Admin Console
  • 8x8 Frontdesk


  1. Log into 8x8 Admin Console.
  2. Click Users.
  3. Click Edit.
  4. Navigate to Services and Permissions.
  5. Toggle Enable Frontdesk.
    Screen Shot 2021-09-27 at 10.04.58 AM.png
  6. Click Save.

Additional Information

Once 8x8 Frontdesk is enabled (or disabled) the user will need to logout of Work for Desktop and log back in to see the changes.

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