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8x8 Support

How to activate a user that has been deactivated


To activate a user that has been deactivated.

Applies To

  • 8x8 Admin Console


  1. Login to 8x8 Admin Console.
  2. Go to 'Users'.
  3. Search for the user you wish to activate.
  4. Click on the ellipsis on the right-hand side of the user's details, seen below, and select 'Activate user'.


 5. Select 'Continue' when you are prompted with the 'Are you sure?' pop up, seen below. 


 6. The user will now be activated.


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