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8x8 Support

Disable 8x8 Work for Desktop Upgrade Prompt in 8x8 Admin Console


To disable Work for Desktop upgrade prompt for the end-users. Please note that this should also disable the updates completely. 

Applies To

  • Work for Desktop
  • 8x8 Admin Console


  1. Log in to 8x8 Admin Console.
  2. Click on Side bar (three vertical lines) > Profile Policies.
  3. Click Create new profile policy (top right of the page).
  4. Enter a Policy name.
  5. Under General, toggle Disable 8x8 Admin Console Work app auto-update. 
  6. Click Save.  
  7. Click Home > Users.
  8. Select the user(s) to edit > click Edit icon (pencil) to the right-hand side. 
  9. Under Services and Permissions, assign the new policy. 
  10. Click Save.
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