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How to Edit Users Music on Hold in Bulk


This article details the use of the Admin Console bulk edit tool for change music on hold for all users.

Applies To

  • Admin Console
  • Music On Hold
  • Bulk Edit


  • Log in to Admin Console.
  • Select all Users by selecting the Select All tick box top left (Making sure all users are selected).


  • Select Bulk Edit top right.
  • Select Music-on-hold settings.


  • Select Change.


  • Select the correct music file and save settings


Additional Information

The bulk edit tool will limit the fields shown to what all selected users have in common. For example, if you select a user with an x5 license and a user with an x2 license, you would not be shown any of the settings that are unique to the x5 license.

If one of the users selected has no license, only the Basic Information, Additional Information, and Services and Permissions sections will be shown.


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