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8x8 Support

How to Enable/Disable a User from the Contact Directory in 8x8 Admin Console


Hiding your Users from the contact directory that displays in 8x8 Work for Desktop and 8x8 Work for Mobile.

Applies To

  • 8x8 Admin Console
  • 8x8 Work for Desktop
  • 8x8 Work for Mobile
  • Contact Directory


  1. Log in to 8x8 Admin Console.
  2. Under General click Users.
  3. Next to the desired User, click on the Edit icon (pencil).
  4. Under Basic Information, click the toggle to disable the ability to Display contact in company directory. The toggle is gray when the setting is disabled, and blue when the setting is enabled.
  5. Click Save.
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