Prompted to Open 8x8 Virtual Office When Using Web Dialer on Google Chrome
Symptom
When clicking on a phone number in Google Chrome, you receive a message that reads, "Open 8x8 - 8x8 Work."
Applies To
- Google Chrome Version 77+
- 8x8 Work Desktop
Resolution
Click Open 8x8 - 8x8 Work to begin the call in 8x8 Work Desktop.
Cause
This message appears due to a Google Chrome security update.