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How to Disable Voicemail for Users in Admin Console

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Objective

Disable voicemail for users in Admin Console.

Applies To

  • 8x8 Admin Console
  • Voicemail

Procedure

  1. Log in to Admin Console.
  2. Select Users.
  3. Select the pencil icon next to the user you wish to edit.
  4. Scroll down to the Call Forwarding Rules section.
    Screenshot 2023-08-29 at 5.34.21 PM.png
  5. Edit the Call Forwarding Rules to forward calls to No One and Play Busy.
    Screenshot 2023-08-29 at 5.33.17 PM.png
  6. Select Save to complete your changes.