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8x8 Support

How to Disable Voicemail for Users in Admin Console


How to disable 8x8 voicemail for users in Admin Console.

Applies To

  • 8x8 Admin Console
  • Voicemail


  1. First, log into Admin Console.
  2. Click Users.
  3. Click the pencil icon next to the user you wish to edit.
  4. Scroll down to the Call forwarding rules section.
  5. Untick all the boxes in the Call forwarding rules.
  6. Click Save to complete your changes.


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