Unable to set call forwarding to voicemail
Symptom
Unable to set call forwarding to voicemail.
Applies To
- Users
- Work Groups
- Ring Group
- Call Queue
Resolution
As a workaround until the issue is fixed
- Edit the Call Forwarding rule
- Instead of selecting Voicemail, please select, Selected user or service
- Type 555 in the search box
- Click on Dial: 555
- Click Save
Additional Information
8x8 Engineering are aware of the issue and are working on fixing the problem.
Example of the fault:
