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8x8 Support

How to Setup Group Call Pickup on a Poly VVX 150/201


To set up a group call pickup shortcut when there are only two side buttons available.

Applies To

  • 8x8 Admin Console
  • Poly VVX 150 & 201



Make sure you have a Group Call Pickup created.

Caution-Icon.png With adding the Group Call Pick-Up manually on the phone this will only act as a speed dial and will not give you a flashing indicator.
  1. Log in to 8x8 Admin Console.
  2. Click Users.
  3. Select the User which you want to apply the procedure to.
  4. Edit User by selecting the pencil button.
  5. Scroll down to Voice Basic Settings.
  6. Select the Line Key Configuration.
  7. Remove the 2nd Line Extension.
  8. Select Save.
  9. Reboot the phone.
  10. On the left-hand side of the phone screen, hold the key below 1st Line Extension (2nd button).
  11. Add the below details as needed.
    • First Name: Group Call Pickup Name 
    • Last Name: (optional)
    • Number: *66[Group Call Pickup Extension]
  12. Select Save.
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