Skip to main content


8x8 Support

How to Set the Alert Time Between Each Ring Group Hop


To set the alert time between call hops in a Ring Group (length of time before it calls the next member of the Ring Group).

Applies To

  • 8x8 Work
  • Configuration Manager


  1. Log into Admin Console
  2. Click Ring Groups.
  3. Select Basic Information.
  4. Scroll down to Total time to alert a member.
  5. Enter the desired alert time between each hop (maximum is 180 seconds, or 3 minutes).