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8x8 Support

What is the standard Voicemail Inbox limit?

Applies To

  • 8x8 Admin Console


By default, the voicemail inbox limit is 40 messages per extension with a maximum voicemail message length of 5 minutes.

The default voicemail inbox limit can be increased to a maximum of 80 stored messages or decreased to a limit of 20 stored messages per extension. To request an adjustment to your voicemail inbox message limit, create a case with 8x8 Technical Support. Please note that requests to increase the voicemail inbox limit beyond 80 stored messages will require the engagement of professional services, and will incur a fee.

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