Can I send Group Chat messages to external contacts?
- 8x8 Work for Desktop
- 8x8 Work for Mobile
- 8x8 Work for Web
Messages to external contacts are sent using SMS/MMS. You can receive SMS/MMS messages from any global phone number (whether 8x8 or non-8x8). However, you can only send messages to numbers in the United States and Canada.
This applies to all type of external contacts ( imported via integration or added manually).