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8x8 Support

How to Add a Note for a User in Frontdesk


Add a note for a user in Frontdesk.

Applies To

  • 8x8 Work for Desktop
  • Frontdesk


  1. Log into your 8x8 Work for Desktop.
  2. Click the Frontdesk icon clipboard_e8c81737fe24ab33b788ff6bab1cfabfa.png.
  3. Click clipboard_e05036d7ccc1342f252a5b22c11b175b3.pngto the left of the user you want to add a note for.
  4. This will bring up the option to add a note as well as the users current status.


  1. Once you have added your note click Save.
  2. Your note will appear when you click clipboard_e28ffaf96a0c83ad622617fb825d8401e.pngto the left of the user.



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