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8x8 Support

Logging in to 8x8 Work for Desktop intermittently launches a new browser window


When signing in to Work for Desktop, a new browser window opens and loads the Application Panel.

Applies To

  • Work for Desktop
  • User profiles with passwords that end in special characters or capital letters


After entering the password, make sure to fully release the Shift key before pressing the Enter/Return key to log in.


Using the key combination Shift + Enter will launch the Application Panel in a new browser window. This is expected behavior and also works when holding Shift or Control and left clicking on the "Login" button on the password screen.


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