I am not receiving email notifications when internet fax comes in.
- Work for Desktop
- Internet fax
Beginning with Work for Desktop 7.9, the 8x8 Account Settings app is a mandatory download to configure/adjust the settings below for Non-X Series users. To download this app, click here.
- Log in to 8x8 Account Settings.
- Click Account settings.
- Under Fax notification settings, toggle the Notify me by email when I receive a fax setting.
- Click Save.
- Go to your inbox and check email filters to allow firstname.lastname@example.org.
Internet fax email notifications were turned off and/or email@example.com was not on the safe mailing address list.