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8x8 Support

Cannot Download Fax in 8x8 Work for Desktop


Unable to download internet fax due to "Fax File is not ready to be downloaded" error.

Screen Shot 2019-11-19 at 11.41.53 AM.png

Applies To

  • Work for Desktop
  • Internet Fax


All faxes that need to be saved should be downloaded ahead of time.


Faxes are only stored online for 60 days.

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